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Team access controls who can see and manage information in Grievly. Use the narrowest access that still lets each person do their job.

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Invite a teammate

  1. Open Team.
  2. Select Invite member.
  3. Enter the person’s email address.
  4. Choose their role and access.
  5. Send the invite.

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Update access

Use team settings to adjust facility access or role permissions when responsibilities change. Review access when a user changes role, moves facilities, leaves the organization, or no longer needs grievance log visibility.

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Access troubleshooting

If a user cannot see the right grievances, confirm:
  • They are in the correct organization.
  • They have access to the correct facility.
  • Their role allows the action they are trying to take.