# Grievly Docs

> Product documentation for Grievly, the grievance operations platform for skilled nursing facilities.

## Docs

- [Set up facilities](https://docs.grievly.ai/getting-started/facilities.md): Create and manage facilities in Grievly.
- [Sign in and choose your organization](https://docs.grievly.ai/getting-started/sign-in.md): Access Grievly and select the organization you want to work in.
- [Create a grievance](https://docs.grievly.ai/grievance-log/create-a-grievance.md): Create a new grievance, complaint, or resident concern in Grievly.
- [Add follow-up](https://docs.grievly.ai/grievance-log/follow-up.md): Record investigation notes, actions taken, and attachments.
- [Resolve a grievance](https://docs.grievly.ai/grievance-log/resolve-a-grievance.md): Document findings, actions, notification, and resolution details.
- [View and filter grievances](https://docs.grievly.ai/grievance-log/view-and-filter.md): Find grievances by facility, status, category, assignee, date, and search terms.
- [Grievly documentation](https://docs.grievly.ai/index.md): Learn how to use Grievly to document, track, follow up on, and resolve resident grievances, complaints, and concerns.
- [Share public intake links](https://docs.grievly.ai/public-intake/share-intake-links.md): Let residents, families, and representatives submit concerns through a facility intake link.
- [Generate a grievance log report](https://docs.grievly.ai/reports/generate-a-report.md): Create CSV, XLSX, or PDF reports from grievance data.
- [Manage team access](https://docs.grievly.ai/settings/team-access.md): Invite teammates and manage access to organizations and facilities.
- [Common issues](https://docs.grievly.ai/troubleshooting/common-issues.md): Troubleshoot common Grievly access, grievance, report, and intake problems.